Terms of service

Terms of Service – Kuki’s Collection

Welcome to Kuki’s Collection. By accessing our website and placing an order, you agree to comply with and be bound by the following terms and conditions.

1. General Conditions

By using our website, you confirm that you are at least the age of majority in your country or have given consent to allow any of your dependents to use this site.
We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Pricing

All products listed on our store are subject to availability.
We reserve the right to modify or discontinue any product at any time without prior notice.
Prices for our products are subject to change without notice.

3. Order Acceptance & Cancellation

We reserve the right to refuse or cancel any order due to:

  • Product unavailability
  • Errors in pricing or product information
  • Suspicious or fraudulent activity

Orders placed on Cash on Delivery (COD) may require confirmation via phone call.

4. Payment Terms

We offer Cash on Delivery (COD) as a payment method.
Customers are required to pay the full amount at the time of delivery.

5. Shipping & Delivery

Delivery times may vary depending on your location.
While we strive to deliver within the estimated timeframe, delays may occur due to unforeseen circumstances.
Kuki’s Collection is not responsible for delays caused by courier services.

6. Returns & Exchanges

We accept returns or exchanges only under specific conditions:

  • Product must be unused and in original packaging
  • Request must be made within a specified number of days after delivery

Kuki’s Collection reserves the right to رفض (refuse) returns that do not meet our policy criteria.

7. Accuracy of Information

We strive to ensure that all information on our website is accurate. However, we do not guarantee that all product descriptions, prices, or other content are error-free.

8. Limitation of Liability

Kuki’s Collection shall not be held liable for any direct, indirect, or incidental damages arising from the use of our products or website.

9. Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy.

10. Changes to Terms of Service

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on the website.

11. Contact Information

For any questions regarding these Terms of Service, please contact us:

Kuki’s Collection
📧 Email: kukicollection.pk@gmail.com
📞 Phone: 03137079101